Frequently asked questions

What is unique about your products?

How do I place a pre-order?

How long does it take to receive my pre-ordered item?

Can I request a custom design or size for my pre-ordered item?

How can I track my order?

How are the products shipped?

How does the payment process work for pre-ordered items?

What if I want to cancel my order?

What is your return policy?

Is teak wood durable?

How do I care for my teak wood product?